New from Mend Introducing Coordinate

Proactive. Predictive.
Already on it.

Not a dashboard. Not a report. Your AI coordinator for predicting no-shows, recovering revenue, and re-engaging patients before slots go dark.

Automation where you need it. Humans when it matters most.

See it work Schedule a demo

Confirms, rebooks, and fills canceled slots automatically
Flags tomorrow's likely no-shows with the outreach already drafted
You set the dial, from full autopilot to approve-every-message

The Coordinate dashboard: daily briefing, projected impact, and patient coordination cards

Try it live

The problem

No-shows are quietly your most expensive line item.

Every empty slot is unbillable time, an idle clinician, and a patient whose care just slipped. And the work of preventing it all lands on your front desk.

1 in 4

behavioral health appointments end in a no-show or late cancel

$150+

walks out the door with every missed visit, before counting the downstream care gap

Hours a day

of staff time spent chasing confirmations, rebooking, and working the waitlist by hand

Imagine those empty slots filled, patients reconnected to care, and your front desk freed from the daily chase. Meet Coordinate, working alongside your EHR with no rip-and-replace.

This is Coordinate

Take Coordinate for a test drive.

Step into a morning with Coordinate. It surfaces what needs attention, prepares the next action, and helps you keep patients and providers connected. Take the 60-second tour or explore it yourself.

You're seeing the postcard.

The interactive Coordinate demo needs a bigger screen. On your computer you can run the tour, approve the outreach, and ask Coordinate your own questions.

Link copied. See you at your desk.

Or skip ahead and schedule a live demo

All providers

All base appointment types

All appointment types

Daily briefing How this works

Good morning, Sarah

I found 35 patients worth acting on today.
I've already prepared the outreach I believe will have the biggest impact.

Attendance insight

At this practice, patients who confirm within 24 hours are 2.1x less likely to late-cancel.

Coordinate keeps evidence like this next to the work that needs attention.

Patient Coordination

Flagged patients with upcoming appointments

214

Unconfirmed Appointments

Next 2 days

Patients who need to rebook

Last 7 days

Appointment slots to fill

Due to late cancels

Patient	Age	Phone	Appointment	Provider	No-shows / late cancels	Attendance risk	Status	Action

Ask About My Practice

Don't leave without trying this. Ask Coordinate about this practice and watch it turn the data into a clear answer.

Or ask Coordinate a question right now:

Let the routine work run

Choose which confirmation, rebooking, and waitlist workflows run automatically, so your team can focus on the moments that need a human.

Keep control where it matters

Turn Auto off for any workflow and every message waits for one-click approval. Adjust the balance anytime, with no IT ticket.

What could you recover today?

How many appointments could Coordinate help you recover today? Every recovered slot is another patient seen sooner or kept connected to care.

What Coordinate is not.

Coordinate helps you reduce no-shows, keep schedules predictable, and protect continuity of care. You choose what runs automatically and where your team stays involved.

Not a clinical agent

Coordinate works exclusively on non-clinical operations: scheduling, outreach, retention, and revenue. Clinical decisions stay with your care team, where they belong.

Not unexplained AI

Every flag comes with its reason in plain English: this patient missed twice, never confirmed, books late. Your team always sees the why behind each action.

Not another chatbot

Chatbots wait to be asked. Coordinate works on your behalf by surfacing risk, preparing outreach, and helping recover open slots before anyone has to ask.

The Mend Prediction Engine

Built on 40 million appointments.

The Mend Prediction Engine learned from 40 million appointments and 160 million patient interactions across the Mend platform. That scale is what lets Coordinate predict no-shows with confidence and act before they happen.

40M

appointments evaluated to build the prediction engine

160M

patient interactions across the Mend platform

Already proven in the field

Easterseals MORC's first 30 days on Mend.

These numbers came from Easterseals MORC's first 30 days on the Mend platform. Coordinate builds on that same foundation and takes the coordination work off your team's plate.

3,000+

patients engaged through Mend outreach in the first 30 days

43%

reduction in no-shows with Mend running the confirmation workflow

$200K

in annualized revenue recovered from slots that used to go dark

See Coordinate inside your organization.

Schedule a personalized demo and see how Coordinate would work with your schedule, EHR, and daily workflows. 60 minutes. Your questions. A live walkthrough.

Proactive. Predictive.Already on it.